Privacy Policy
At Shady Lane Cellars, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our mailing list or wine club, make a purchase, book a reservation, or otherwise interact with us online.
This policy was created using common practices found across winery and hospitality privacy policies.
Information We Collect
When you interact with our website or services, we may collect personal information including:
- Name
- Email address
- Mailing and shipping address
- Phone number
- Date of birth
- Payment and billing information
- Reservation or event details
- Wine club membership information
- Purchase history and preferences
We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
- Process orders and reservations
- Verify legal drinking age requirements
- Communicate about purchases, events, wine club memberships, and promotions
- Improve our website and customer experience
- Send newsletters or marketing emails if you opt in
- Respond to customer inquiries and requests
Marketing Communications
If you subscribe to our mailing list, you may receive occasional emails about new releases, events, promotions, and winery updates. You may unsubscribe at any time using the link provided in our emails.
We do not sell your personal information or mailing list data to third parties.
Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and better understand visitor behavior. You can modify your browser settings to decline cookies, though some portions of the website may not function properly.
Third-Party Services
We may work with trusted third-party providers for services such as:
- Payment processing
- Website hosting
- Reservation systems
- Email marketing
- Shipping and fulfillment
- Analytics and website performance
These providers only receive the information necessary to perform their services and are expected to protect your data appropriately.
Age Restrictions
Our website and services are intended only for individuals who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
Links to Other Websites
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external sites.
Your Rights & Choices
You may contact us at any time to:
- Access or update your personal information
- Request removal from our marketing communications
- Ask questions about how your information is used
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Shady Lane Cellars
www.shadylanecellars.com
Suttons Bay, Michigan
Email: info@shadylanecellars.com